Contact information

At Cashmere Velvet Hair, we value the trust you place in us. Protecting your personal information is a priority, and this Contact Information Policy explains how we collect, use, and safeguard your details when you connect with us.

1. Information We Collect

When you shop with us, sign up for updates, or contact our team, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing addresses

  • Social media handles (if provided through direct messaging or engagement)

2. How We Use Your Information

Your contact information is used to:

  • Fulfill and deliver your orders

  • Send order confirmations, shipping updates, and customer support responses

  • Share exclusive offers, promotions, and product launches (only if you’ve opted in)

  • Improve our services and provide a personalized shopping experience

3. Sharing of Information

  • We do not sell or trade your contact details.

  • Information may only be shared with trusted third-party service providers (such as shipping carriers or payment processors) strictly for order fulfillment.

4. Communication Preferences

  • You may opt out of promotional emails or SMS at any time by clicking “unsubscribe” or replying “STOP.”

  • Transactional emails and order updates cannot be opted out of, as they are essential to completing your purchase.

5. Security of Information

We use industry-standard security measures to protect your personal details from unauthorized access, disclosure, or misuse.

6. Updates to This Policy

Cashmere Velvet Hair may update this policy from time to time to reflect changes in business practices or legal requirements. Updates will be posted on our website.

7. Contact Us

If you have any questions regarding this policy or your information, please reach out:
📧 Email: Cashmerevelvethair@gmail.com
📞 Phone: 667-262-9231